Effective Date: 18 October 2025

1. Introduction

These Terms & Conditions govern your use of the Under Pressure Plumbing and Heating website and services. By using our website or booking our services, you agree to these terms.

2. Services

We provide plumbing and heating services as described on our website. We aim to deliver high-quality workmanship and customer service.

3. Booking and Payment

Bookings can be made online or by phone.
Payment is due upon completion of services unless otherwise agreed.
We do not store your payment card details.

4. Cancellation and Refunds

Cancellations must be made at least 24 hours before the scheduled appointment.
Refunds are at our discretion and subject to the nature of the service provided.

5. Liability

We are not liable for any indirect or consequential damages.
Our liability is limited to the cost of the services provided.

6. Customer Responsibilities

Provide accurate information when booking.
Allow access to premises at the scheduled time.
Follow safety instructions provided by our technicians.

7. Intellectual Property

All content on our website is owned by Under Pressure Plumbing and Heating and protected by copyright laws.

8. Privacy

Your personal data is handled according to our Privacy Policy.

9. Changes to Terms

We may update these terms from time to time. The latest version will be available on our website.

10. Contact Us

For questions about these terms, contact us at u.p.plumbingandheating@gmail.com.